Dental Burs Canada

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Store Policies

NOTE: Release, Assumption of Risk, Waiver of Liability and Indemnity Agreement.

By purchasing any item from Dental Burs Canada , whether by mail, telephone, online, or in person, the buyer warrants that he/she is in compliance with his/her local and state laws and is legally able to purchase these items. Dental Burs Canada may not be held responsible for any non-compliance with these laws.

Shipping Policy

In cases of extremely large shipping costs, we reserves the right to void this offer. You will be notified in advance before processing your order if an exception is necessary to cover excessive shipping amounts.

Shipping Methods/Procedures:

Most orders are shipped by Canada Postal . If you have any special instructions regarding shipping methods, please let us know at the time you place the order. Email us at johnburscanada@aol.com . Keep in mind that packaging and handling costs are also calculated into the shipping charge.

Please allow 3-5 business days for us to process your order when customer demand is at its peak. We strive to get our merchandise out to our customers in a timely, efficient, yet practical manner. Due to sudden demand of certain items, your order may be placed on hold while awaiting a restocking order. If only a handful of items are preventing your order from being processed, Dental Burs Canada will ship the available items and place out-of-stock items on backorder. Back ordered items will be shipped at no additional cost to the consumer.

International Shipping:

International shipping rates vary from country to country, and are significantly impacted by the weight and size of your order. Therefore, it is hard to predict precisely the shipping cost for your order. All international orders are subject to handling charges based on the total value of the order.

Customs: The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Buyer assumes all risk of loss of any confiscations made by customs.

Store Policies

Ordering Information:

Our customers are the most valuable asset of our business, and we are always happy to answer any questions you may have… just E-mail us at johnburscanada@aol.com and let us know how we can better serve you.

Payment:

We accept Visa, MasterCard, American Express and Discover, and Debit cards through Payapal. to capizzanoal@aol.com

We also accept Money Orders and/or a Certified Checks. Please do NOT send cash.

Credit Card Orders:

Please be sure to include the entire card number, expiration date, and verification code number with paypal.

Money Orders and Certified Checks:

Orders paid with Money Orders or Certified Checks will be shipped immediately upon receipt if the item/items are in stock.

Back orders:

We wish it were not so, but sometimes we get caught short and back orders do happen. If we choose to release and ship your available items, you will not be charged shipping twice, unless you request to have your order shipped separately.

Sales Tax:

We are located in the Ontario, Canada and collect the required local and state sales tax of 13% for orders that originate from, or shipped to addresses within the Canada. We do not collect sales tax for orders that are generated outside of, or that ship to addresses outside of Canada.

Contact Us:

E-MAIL johnburscanada@aol.com

Disclaimer:

- Buyer's Responsibility

It is the buyer's responsibility to comply with all federal, state and local laws concerning the purchase, use or ownership of the items we sell.

By purchasing any item from us the buyer warrants that he/she is over the age of 18 and is in compliance with all local, state, and federal laws, and is legally able to purchase the item(s).

We may not be held responsible for any non-compliance with any law, and, may not be held responsible for any damage or injury to any person(s) or property resulting from the use of any item sold by us. The buyer understands that he/she is responsible for the safe handling of and or any other item purchased from us.

International customers; please check with your customs office before ordering. We are NOT responsible for merchandise seized by customs. All merchandise is subject to availability. Every effort has been made to provide you with accurate product photographs, descriptions and specifications. Availability, prices and specifications are subject to change without notice. Dental Burs Canada reserves the right to correct typographical, specification or pricing errors without notice, which may include the cancellation of an order where such an error is in question.

Returns:

If you should ever need to return an item to Dental Burs Canada , you may rest assured that it will be hassle-free. Replacements, credits, help arranging the return... whatever you need, it will be handled immediately.

100% SATISFACTION GUARANTEE

If you are ever less than 100% satisfied when you do business with us, we will do what it takes to make it right. That is simply the way we do business, and the way you can expect to be treated if your are not completely satisfied with your order.

We reserve the right to charge a 15% restocking fee on any or all returned merchandise. If for any reason you are not satisfied with a particular product, it must be returned within 10 days in its original packaging and condition.

NOTE: Only items that are returned in perfect resalable condition and in their original unopened container will be accepted.

Any item being returned must be shipped so that the original box or packaging will not be damaged. You must E-mail us prior to sending back any item in order that we may issue a return authorization number and provide you with the proper return shipping address. No item will be accepted for return without prior email approval. You will need to include a photocopy of your sales receipt and provide us with your credit card number and expiration date so we can issue a credit on your card. If you paid by money order we will issue a check.

PRODUCTS and WARRANTY:

All of our products are new and are packaged by the manufacturer. We do not sell used or second hand products. When applicable, all of our products are covered by the manufacturer’s warranty.

NOTE: We are not an authorized warranty or repair center. All products that are under warranty must be returned directly to the manufacturer for repair or replacement.

We want you to be satisfied which your purchase. If your product proves to be defective you must contact the manufacturer. E-mail us if you have questions and we will do our best to assist you.

If you have questions you may contact our parent company Dental Burs Canada 9 a.m. until 5 p.m. EST, Monday - Friday at E-mail us at johnburscanada@aol.com We are here to assist you and wish to make it as easy for you do business with us as possible. Please do not hesitate to contact us if you have questions.

Thank you for shopping with Dental Burs Canada . We value your business and appreciate when our satisfied customers tell others about our goods and services.

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Dental Supplies

Store Policies